Emailing / Texting
When a lead replies to a Great Agent text message (either automated or sent from the 'send-text' tab on the lead details page) you will receive the ...
Mon, Apr 30, 2018 at 1:03 PM
Hard Bounce A hard bounce indicates a permanent reason an email cannot be delivered. In most cases, bounced email addresses are removed automatically an...
Thu, Jan 18, 2018 at 11:23 AM
Before sending out an email (either a Mass Email from the Lead Command Center or via an Action Plan), you can preview the contents of the email to ensure it...
Mon, Apr 30, 2018 at 11:43 AM
Great Agent comes with a number of available templates that can be used for one off messages (emails and texts) or included as part of an Action Plan. You c...
Mon, Apr 30, 2018 at 11:52 AM
Merge Fields can be used to personalize an email or text message so that it looks and feel as though it has been individually drafted for the recipient. Thi...
Mon, Apr 30, 2018 at 11:49 AM